) N/A. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. We would like to show you a description here but the site won’t allow us. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. We would like to show you a description here but the site won’t allow us. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. All in one super nifty tool. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. An internet connection issue is typically indicated by a green media router flashing light. N/A . 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Update: which LED is flashing orange/amber? The LAN port LEDs are green when connected to equivalent speed device interfaces, but orange/amber when the device interface is detected to be lower. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. Options. Wait. Bottom – WLAN (green/blue). Blue flashing light for 2 days now. First, you have the Wifi Light. Forum; Apps. Bad plug contacts are most likely to blame for the problem. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Won't connect. A flashing green color means the device is downloading a software update. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. I’ve reset the hub and checked all connections countless times and still nothing. We would like to show you a description here but the site won’t allow us. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Power Light: This light will be blue when the box is switched on. Its a Hub 3. Suddenly this morning we have a green flashing light with no internet. We would like to show you a description here but the site won’t allow us. In your Stream kit you’ll find everything you need to get the Stream box up and running. HELP! : r/VirginMedia. Check for a known local fault on 0800 561 0061 - it is an automated service. Adding an Extra Booster. If it’s not a technical issue you need help with then we’re here to support you on. There's no official status of an orange light on the Hub 3. Check the White Connector Cable When the Power Light on your Virgin Media router flashes green, it indicates power issues that can result in an apparent internet connection without the ability to browse. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. Browse Virgin Media Virgin Media Community. Two green arrows . Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Just let it sit for about 10 minutes to sort itself out. We would like to show you a description here but the site won’t allow us. The box should reboot, the power button should turn blue, and it should reset and boot up normally. On the back of the Hub 3. We would like to show you a description here but the site won’t allow us. 1 ACCEPTED SOLUTION. The WiFi light will flash green for 2 minutes during this process. Aug 02, 2023. This light fl ashes green when the Hub’s downloading a software update. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. Yellow flashing light on Hub 5. We would like to show you a description here but the site won’t allow us. Options. Dim to Bright to Dim cycle takes 2500ms. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. But in most cases, a green light will mean something else depending on which light is green. Then relocate it to halfway between the hub and the blackspot. The green light might be flashing because of a faulty link. We would like to show you a description here but the site won’t allow us. I have also fairly recently moved up to 650Mb broadband to combat these issues. Solid green when in Modem mode. If you're worried, flick back to router mode, see what colour it is when it comes back on line. I have tried factory resetting (holding reset button for 60+ seconds) it and turning it off and on but no luck. We would like to show you a description here but the site won’t allow us. Home Phone. For £76 a month this shouldn’t be happening. Easy to set up, coverage has. Internet Light. Even phoned VM to activate the router and got a text confirming it has been activated. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Make sure there aren’t any damaged wires/cables. Come back wait another 30mins. on 12-09-2023 09:08. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Solid green wifi light and flashing green base light. HELP! The arrow light isn't on at all. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. Check your Hive Hub is placed correctly by following the guide here. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Ive unplugged the hub but its still happening. If it has. 02-02-2023 02:25 - edited 02-02-2023 02:25. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). However, if you see a red light, it means that there is a problem with your internet connection. Stopped working about 11pm and hasn't worked since. Back panel power and reset button. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. We would like to show you a description here but the site won’t allow us. Wait a few minutes for the Hub to clear its settings and reboot. It would appear to be morse code for A T E, but I could just be looking into it too much. The WPS button is just above the Virgin Media logo. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Contact Virgin Media support. This should change after a few minutes. Now when I got home today I was met with no internet and a Red - 5239893. We would like to show you a description here but the site won’t allow us. Internet has been down for a day, our router is flashing yellow. Light flashes when a signal is received from the remote. We would like to show you a description here but the site won’t allow us. Virgin Media has four different routers depending on when you became a customer and the type of broadband. It goes to a blue flashing light and then stuck on solid green and a spinning circle on the browser page at 192. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. my wifi went down suddenly last night and hasn’t come back since. Then, all you need to do is hold down the Info Button until the green light at the top of the remote starts flashing. Red. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). 0. Got to 3 out of 3 and then box restarted again. Hub 3 Base LED keep flashing Green light on initial install. Hub 5 blinking green base light. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. No Power to AC unit. If the light is red, it means there is an issue with the WPS connection. If it’s off, you don’t have an internet connection. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Red power light on the Virgin Media Hub 3. It can be quite frustrating when your internet goe. I’m having an issue where I have flashing green light on router with solid wifi signal. My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. We would like to show you a description here but the site won’t allow us. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. We have a flashing green light, and a solid green WiFi light. Check for a known local fault on 0800 561 0061 - it is an automated service. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I'm unable to connect to the hub whatsoever through Ethernet or WIFI. The house I'm in has previously had Virgin. This flashes during set up, and then stays green for 2 minutes when you're done. This light flashes green when the Hub's downloading a software update. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Here is a handy guide to the light on your Hub 5. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. 15 if we don’t turn up on the promised day of an. on 20-09-2023 09:55. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Virgin Phone Switchover. We would like to show you a description here but the site won’t allow us. Options. We would like to show you a description here but the site won’t allow us. Disconnect all ethernet cables from the Hub. It resets itself with a white glowing light then starts flashing green then goes back to. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Our hub 3 is online and connected to the wifi however there is no internet. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. If the lights indicate a problem, try the next. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Red: There’s an issue with the Hub 3. Running modem mode and your own router is a good idea for a number of other reasons, e. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. If it’s off, you don’t have an internet connection. If it’s flashing green, it’s starting up. Thanks for this. on 30-11-2022 19:19. No downtime reported in our area either. Please check this setting and enable cookies (if disabled)0800 953 9500. Try our TV troubleshooting tool now. Customer Support are on 150 or 0345. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. Today I've received my hub 5 and green light is flashing for few hours now. I have done that and the light is now green. Now, navigate to the Advanced Settings, then click on Wireless. We would like to show you a description here but the site won’t allow us. This means there’s an issue with the cable connections. . on 09-09-2022 21:47. I've tried removing/replacing batteries, reboot using TV+rewind and resyncing with TV+0 but nothing is working, I am just getting a continuous white flashing light for a few minutes then nothing. We would like to show you a description here but the site won’t allow us. White . This flashes during set up, and then stays green for 2 minutes when you're done. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub. Virgin Phone Switchover. Flashing Green: Starting up. We would like to show you a description here but the site won’t allow us. My TiVo box tried to run an update. We would like to show you a description here but the site won’t allow us. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. The Virgin Media Hub 5. The 'loss of connectivity' light is different and I have seen it before. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Let’s try the signal. We would like to show you a description here but the site won’t allow us. It has done for over a couple of hours now. 0 Kudos. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. After it, click on the WPS. It was a black screen with the info that the channels were updating etc. BLINK Fast or Solid for the Super Pod. Once the download is complete, the Hub will take a few. We would like to show you a description here but the site won’t allow us. i. I don't know what the other small light is for. My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. I use an NTL TV socket for broadband. • Switch the hub back on at the power. If you’re having a problem with your Virgin Media broadband connection, you might well see a red light on the Virgin Media Hub 4. Just upgraded and received a hub 5 yesterday. Ask for FREE. The information below shows current status of this Hub 5. The information provided by some here isn't quite correct. I've attempted unplugging, checki. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. We would like to show you a description here but the site won’t allow us. Please try the following exactly as typed. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. After it, navigate to the Admin settings and restart your Virgin Box. on 01-04-2023 20:55. Blue light means the hub is working fine. 0 and after setting it all up, the power light has been flashing green all day. We would like to show you a description here but the site won’t allow us. 0, next to where you connect the power cable is a small power switch. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. Sometimes it's solid green and then starts flashing then goes s. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. Turn the power switch off on the back of the Hub. 2. The kit is in Modem Only mode and the service appears to be working just fine. The WPS button is just above the Virgin Media logo. Please - 5425686. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. internet light is blinking. Options. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Here you’ll find all the help you need for Virgin Media related problems and issues. Virgin Media Hub 4 Lights and Their Meanings. flashing green arrows on virgin hub 3. Solid green wifi light, flashing green arrow and power light. We would like to show you a description here but the site won’t allow us. on 24-03-2023 13:28. We have a flashing green light, and a solid green WiFi light. You may have a loose connection somewhere along the line. In this. The reason that your Virgin Media router is flashing green is that it is searching for WPS. Blinking or off indicates a problem with the line sync. Doesn't matter where I plug it, near or far from the router. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Both have had the wifi light continuously. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. If the Hub is working okay, just leave it. (Beginner’s Guide) By Graeme November 10, 2023 Internet Your Virgin Media router uses LED lights to tell you about the device’s current state. Virgin Media. 4. If the pods are flashing blue or green they are never going to work again. I have tried the WiFi troubleshooting and still nothing. I have checked the service status in my area and it says no issues. We would like to show you a description here but the site won’t allow us. on 08-02-2023 19:25. 2 Internet Light. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . Ganzino. Green, flashing: The router is searching for a downstream frequency on the CABLE connection. Virgin Media. The house I'm in has previously had Virgin. Thanks for the update. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. All Rights ReservedHold the pinhole reset button for 10 seconds on the back of the Hub. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. We would like to show you a description here but the site won’t allow us. Joining in. on 06-09-2023 10:32. Power on. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5’s lights are on the bottom. Turn off your TV and your set top box for about 30 seconds and turn back on. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Try holding for 1 minute, still nothing. Hub 5 blinking green base light. g better router features, better WiFi etc (although you could just use your own access points for WiFi alone). After it, navigate to the Admin settings and restart your Virgin Box. Area 14. Suddenly this morning we have a green flashing light with no internet. MBBBear. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hey folks. I have also fairly recently moved up to 650Mb broadband to combat these issues. 0 to connect to compatible WPS devices. White . Tuning in. The faq says: This means the Hub is on, but your WiFi isn’t. We would like to show you a description here but the site won’t allow us. Have followed the instructions to the letter on set up and it is not working. can please look into this. Follow the steps below: Step 1. Here’s how much we’ll credit you for the following service issues: £9. Red Light. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Have restarted router and all cables appear correct & tight. Had my Internet completely drop. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. It may be stuck in an update loop. Since then I have checked the physical connection and rebooted the hub multiple times but no change. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. on 18-09-2023 15:45. Stopped working about 11pm and hasn't worked since. We would like to show you a description here but the site won’t allow us. Flashing Green & Red = possible power cable issue. . No downtime reported in our area either. First installation and flashing green light. We would like to show you a description here but the site won’t allow us. 5x red flashing light. Hi I have had the same issue. Vonage 2nd line. Modem arrived today , set up and all I have is a green flashing light. Flashing Green:. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. We would like to show you a description here but the site won’t allow us. The internet (mid-day today) decided to stop working. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Please check this setting and enable cookies (if disabled)9. Dave. Solid Red & Green = Hub failed to start correctly. White through to light orange are acceptable. Stream from Virgin Media. The white power light is on, and the Internet lights are off. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. on 16-10-2022 12:27. _____________. Amber/Yellow. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Virgin Media. I have tried the WiFi troubleshooting and still nothing. 83,840. Joining in. You will see a solid white light ring if you have a Hub 4. We would like to show you a description here but the site won’t allow us. ughugh. Find your router’s power button and press it to do this. Options. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Green flashing base light for hours, no internet. If the light is flashing green, the WPS feature is used to establish a connection. I use an NTL TV socket for broadband.